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Understand Your Rights on dearlottry

Every account on dearlottry operates under a clear legal framework — covering how we collect your data, how we store it, and what rights you hold over it.

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Browse Our Terms Specific to Indian Accounts

dearlottry Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to dearlottry is contingent on local law and is available only where local law permits. Our legal terms are governed by the jurisdiction under which we operate, and by accepting them you acknowledge that your use of this platform is lawful in your region. We

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collect account data, transaction references — including those tied to UPI, Paytm, and PhonePe — and session activity solely to fulfil our contractual and regulatory obligations. No payment data is stored beyond what is required to verify a transaction and maintain an audit trail. We periodically
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update these terms; continued use of your account after any update constitutes acceptance. If you disagree with a change, you may close your account and request data erasure by writing to our legal team at the contact address listed in the Support section below.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

Reach Our Policy and Compliance Team

If you have a question about our terms, need to exercise a data right, or want to flag a policy concern, our compliance team is reachable through the channels below.

Legal Email Send your written data-rights request, account closure notice, or terms dispute to our legal inbox. We acknowledge every submission and aim to resolve it within five working days.

Live Chat — Policy Queries For non-urgent policy clarifications, open a chat session from your account dashboard. Our support agents can escalate to the compliance team if your query requires a formal written response.

Postal Address For formal notices — including legal process or subject access requests — you may write to our registered correspondence address. Full details are available on your account settings page under Legal Notices.

HOW WE HANDLE YOUR DATA

Explore Our Data, Cookie and Security Practices

We keep six clear commitments around the data we hold on your behalf.

Data Collection Scope

We collect only what is necessary: your name, contact details, payment method references (UPI ID, Paytm number, PhonePe handle), and…

Cookie Controls

Our site uses functional cookies to keep your session active and preference cookies to remember your language and lobby layout.

Account Security Protocols

Passwords are hashed using industry-standard encryption before storage. Two-factor authentication is available for every account.

Data Retention Period

Transaction records are kept for the period required by applicable law. After that window closes, personal identifiers are anonymised.

Who to Contact for Data Requests

Our designated Data Officer handles subject access requests, correction notices, and erasure demands.

How to Request Changes to Your Data

Common Policy Questions on dearlottry

The questions below cover the points our account holders raise most often about legal terms, data rights, and policy access. If your question is not here, contact our compliance team directly through the channels above.

Access depends on local law and is available only where local law permits. We strongly advise you to check the regulations applicable to your specific state or territory in India before opening or using an account.

We collect your name, email, mobile number, and payment method identifiers such as your UPI ID or Paytm-linked number. Session activity is also logged for security and audit purposes. We do not collect payment credentials or wallet PINs.

Transaction records are retained for the period mandated by the applicable jurisdiction. Once that period lapses, personal identifiers within those records are anonymised. You may request confirmation of your specific retention period from our legal team.

Yes. Submit a subject access request via our legal email channel with your registered account email in the subject line. We aim to provide a full data extract within five working days of verifying your identity.

Write to our legal team specifying which data you want removed. Mandatory records required by law cannot be erased early, but non-mandatory personal identifiers can be anonymised on request. We confirm completion in writing once done.

Account closure triggers an anonymisation process on non-mandatory personal data within 30 days. Transaction and audit records required by law are retained for the statutory period, then anonymised. You will receive an email confirmation once the closure is complete.

If a terms update is unacceptable to you, you may close your account before the update takes effect and request data erasure at the same time. Write to our legal email with both requests clearly stated and we will process them together.

Understand Your Rights on dearlottry

Reach Our Policy and Compliance Team

Explore Our Data, Cookie and Security Practices

Data Collection Scope

Cookie Controls

Account Security Protocols

Data Retention Period

Who to Contact for Data Requests

How to Request Changes to Your Data

Common Policy Questions on dearlottry

01 Is access to dearlottry lawful in my region of India?

02 What personal data does dearlottry collect when I open an account?

03 How long does dearlottry keep my transaction records?

04 Can I request a copy of all data dearlottry holds about me?

05 How do I ask dearlottry to delete my personal data?

06 What happens to my data if I close my account?

07 Who do I contact if I disagree with a change to the legal terms?

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