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Open Your Account on Clear Terms

Before you explore the lobby at dearlottry, these terms set out exactly what you agree to when you create an account, make a deposit via UPI or Paytm…

Account eligibility rulesWallet and payment conditionsFair-use and conduct policyDispute and appeal processJurisdiction-dependent access

Explore the Lobby Read FAQ

Explore What These Terms Actually Cover

dearlottry Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

These terms form a binding agreement between you and dearlottry the moment you confirm account registration. They cover every interaction: browsing the lobby, funding your wallet through UPI, Paytm or PhonePe, withdrawing winnings, and contacting support. Eligibility is determined by the laws applicable in the state

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or territory where you reside — we do not extend access where local law prohibits it. We may update these terms at any time; the version published on this page is the one in force. Continued use of your account after a change is posted means
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you accept the revised terms. If any clause is found unenforceable under Indian law, the remaining clauses stay in full effect.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT AND COMPLIANCE

Browse Your Options for Reaching Us

Email Support Send a detailed message to our compliance team at the address shown in your account dashboard. We aim to respond within 24 hours on business days, covering disputes, account queries and terms clarifications.

Live Chat Open the chat widget inside your logged-in account to reach an agent in real time. Live chat is available during standard business hours and handles questions about your wallet, transaction status and account access.

Help Centre The self-serve help section inside your account lists common questions on withdrawals, account limits and terms interpretation. Check there first — many queries resolve without waiting for a human response.

HOW WE UPHOLD THESE TERMS

Switch Between Rights, Security and Account Control

Understanding your rights under these terms is as important as reading the rules themselves.

Data Handling

We collect the data you provide at registration and during payment verification.

Cookie Policy

Our site uses functional and analytical cookies to keep your session active and measure how pages perform.

Account Security

Your account is protected by password authentication and session-token expiry.

Data Retention

We retain your account records, transaction logs and communication history for as long as required by applicable Indian law and…

Your Right to Request Changes

You may request correction of inaccurate personal data at any time by emailing our support address.

Dispute Resolution

If you believe a transaction or account decision breached these terms, raise a dispute via email with your account ID…

See What Our Account Holders Ask Most

The questions below address the parts of our terms that account holders ask about most frequently — from how eligibility works in India to what happens when a transaction is disputed. Read them alongside the full terms text above.

Eligibility depends on the laws of the state or territory where you reside. Access is extended only where local law permits. You confirm at registration that you are of legal age and that participation is lawful in your jurisdiction.

We publish the revised terms on this page with an effective date. If you continue to use your account after that date, you are treated as having accepted the new version. We recommend checking this page periodically for changes.

Yes. Email our support team from your registered address to request account closure. We will process the closure and remove personal data that is not required to be retained under Indian statutory or audit obligations.

Submit a dispute by email with your account ID, the date and amount of the transaction, and a brief description of the issue. Our team aims to provide a substantive response within five business days of receiving your message.

Yes. The same terms govern all wallet funding methods — UPI, Paytm, PhonePe and Google Pay. Each method is subject to the same conditions on Deposit references, verification and withdrawal eligibility described in the wallet section.

Creating multiple accounts, sharing account credentials, exploiting technical errors, or using automated tools to interact with the platform are all prohibited. Breaches may result in account suspension and forfeiture of pending transactions.

Contact our compliance team via the email address in your account dashboard. Include your account ID and a description of the concern. We escalate data-related complaints to a dedicated officer and aim to respond within seven business days.

Open Your Account on Clear Terms

Browse Your Options for Reaching Us

Switch Between Rights, Security and Account Control

Data Handling

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Dispute Resolution

See What Our Account Holders Ask Most

01 Who is eligible to open an account under these terms?

02 What happens if dearlottry updates these terms after I have registered?

03 Can I close my account and request deletion of my personal data?

04 How do I dispute a payment or account decision I believe is incorrect?

05 Do these terms apply to deposits made through UPI, Paytm and PhonePe equally?

06 What conduct is prohibited under the fair-use clause?

07 Who do I contact if I believe my personal data has been handled incorrectly?

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